Get in Touch
Have a question about hosting or attending events? We're here to help you make your events successful.
Quick Response
We typically respond within 24 hours
Support Hours
Mon-Sat: 9AM-6PM IST
How Can We Help You?
Choose the option that best fits your needs
Attendee Support
Need help with ticket purchases, refunds, or event information? We're here to assist you.
Organizer Support
Get help with event creation, management, payouts, and growing your audience.
Frequently Asked Questions
Quick answers to common questions
For Attendees
How do I purchase tickets?
Browse events, select your desired event, choose ticket type and quantity, then proceed to checkout. You'll receive a confirmation email with your tickets.
Can I get a refund for my ticket?
Refund policies vary by event. Check the specific event's terms or contact the organizer directly through the event page. Most events allow refunds up to 48 hours before the event.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking for Indian customers, and international cards. All transactions are secure and encrypted.
Where can I find my tickets?
After purchase, check your email for the confirmation. You can also view all your tickets in "My Account" section under "My Tickets."
For Organizers
How do I become an event organizer?
Click on "Become an Organizer" in the navigation menu and complete the registration process. It takes less than 5 minutes and you can start creating events immediately.
What are the fees for hosting events?
We charge a small service fee per ticket sold. Free events have no fees. You'll see the complete fee structure during event creation.
When do I receive my event earnings?
Payouts are processed within 7 days after your event concludes. You can track earnings and request payouts from your organizer dashboard.
How do I promote my event?
We provide built-in promotional tools, email marketing, social media sharing, and featured placement options. Contact organizer support for marketing assistance.
General
How do I contact an event organizer?
Each event page has organizer contact information. You can also find organizer details in your ticket confirmation email.
Is my personal information secure?
Yes, we use industry-standard encryption and security measures. Your payment information is never stored on our servers and we never share your data with third parties.
What if I need urgent support during an event?
For event-day emergencies, call our hotline at +91 7410 566 300. We provide priority support during active events.
Urgent Support Needed?
For event day emergencies, call our hotline